- From the home page of the main website, select the Client Area link in the top right corner.
- Enter your registered email address and password to access your client area.
- Once you've logged in, go to the home screen and select the "Support" tab from the dashboard's left side.
- Click the support tab to access the support Tickets page. To open a new ticket, click "Open Ticket".
- Depending on the problem, choose any of the departments after clicking the "Open Ticket" link.
- After choosing the department, correctly fill out the details.
- To add a new ticket, complete the message, if necessary, and then click the submit button.
- To add a new ticket, press the submit button.
- After submitting a ticket, the system will produce a ticket ID for you. Keep this ID on hand for future use.
If you run into any problems during this process, talk to our live chat support staff who are available around the clock.
